As the saying goes “All great changes are preceded by chaos.” And this could not be truer for the global economy today. Beginning with economic turmoil, the ripple effects of which are still being felt today, to the ongoing political upheavals across the world. From the erratic movements in global commodity prices, inflation and unemployment and the constantly shifting business and technology landscape, volatility is now an ongoing reality than an exception. At the same time, businesses all over the world now face the digital, connected customer- one who is informed, decisive and influential. Organizations have no choice but to use technology to undergo a digital transformation themselves. Digitization can extend reach of organizations, enhance management decisions, and accelerate development of new growth engines. more
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