6 Data Protection & Privacy Best Practices for IT Service Providers
Data Privacy is a hot topic in the world today; People are increasingly concerned about what data they share with the external world. The reality, many don’t even realize that a lot of their personal...
View ArticleMaking India Financially Inclusive
The numbers are remarkable and leave a deep impression. There are 950 million mobile phone users, out of which 250 million alone use smart phones, and yet, 300 million Indians remain “unbanked.” This...
View ArticleSuccess Mantras for the Indian BPM Industry
The BPM industry is undergoing fundamental changes, brought on by uncertain macro-economic conditions, regulatory requirements, emerging as well as disruptive technologies, and evolving customer...
View ArticleBeing World Class in India- Part 3
This post is the last of a 3 part series on how GIC (Global In-House Centers) can become a source of competitive advantage for their global organizations. This post outlines key success factors, and...
View ArticleHow the Indian IT-BPM industry can implement successful alternate business...
The Indian IT-BPM industry today is at a crossroad. From a demand side, there are fundamental shifts in customers’ buying behavior, with a greater emphasis on end-to-end ownership, standardization,...
View ArticleUse of Technology to fuel the growth and mitigate the risk
It is an assumption that implementation and use of technology – hardware, software and tools – will result in fueling growth to business. Growth must not be merely defined as top-line growth. It should...
View ArticleNASSCOM Strategic Review 2016 Highlights- Digital, Partnerships, and Smart...
2015 was further proof that volatility and turmoil is all pervasive, and perhaps the new normal. The global economy- and this time, both developed and emerging countries, experienced multiple...
View ArticleThe Future of Jobs in India: How effective usage of technology can reshape...
“Technological change is largely inevitable and impossible to stop. Short of closing borders and halting communications, an economy cannot turn its back on progress.” – Ben Horowitz more
View ArticleReinventing the Indian IT-BPM Industry in the age of robotics and automation
Today, automation and robotics are presenting the Indian IT-BPM industry with a tremendous opportunity—to lay a strong foundation for future competitiveness while creating exciting journeys for their...
View ArticleHype to Reality- 3 Challenges for IoT
While I talked about demand side heating up for IoT in my previous blog, the supply side has seen steady investments over the last decade for both enterprise and consumer markets. Cisco and IBM were...
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